Hello Larry, Thank you for reaching out to me. I wrote this six years ago as I used to work in that area. I understand that you are a new business owner. This shop is out of my way as I go to a place near my home in North Park now. Unlike a certain BMW repair shop and Masters whatever their name is. I appreciate the fact that you reached out to me personally. All the best and much success to you and yours. Yelpers - this new ownership may be worth a chance: hi, what do i need to do to make you happy? we are new owners since 06/2012, but still will take responsibility for your bad service. and we wont forget anything!!!!. how about a totally free oil change? thanks, larry OLD REVIEW They get two stars for only charging 13.00 for an oil change. Minus three for everything else. Seriously, how do you "forget" why a customer brought in their car? Never mind, I don't need to know and I probably will get my repairs done elsewhere. I was just lazy and this place was close.