5
Japanese Carmasters

I have never walked out of ANY auto repair place without feeling like I just got absolutely screwed over. Manny and his guys may work out of a modest shop that doesn't have all the BS and banners like chain places, but it's the quality of work and character that put this place as my go-to for anything with my car! They don't charge you for crap you don't need...they explain what's going on, not talk over your head...and they get you out the door without you having to waste your day away waiting on the workers to take smoke brakes like most places. I recommend this place to EVERYONE I know!

5
Japanese Carmasters

New to San Diego, have 2008 BMW z. took car to the dealer, had problem with transmission. They said I needed a new transmission at a cost of over $5000! Japanese CarMasters was recommended by a co-worker at QUALCOMM. Took my car there. they checked it and found the problem was a sensor, fixed it for $125 dollars in about 2 hours. Manager, Larry was very professional, and the head mechanic Alex, really knows what he is doing. I give them 5 stars for fast and HONEST work.

5
Japanese Carmasters

Took my z32 to Japanese Car Masters after having several quotes given to me that I wasn't satisfied concerning major oil leaks timing belt/alternator/thermostat you name it. I was lead to the company by the tow guy who helped me when my car died on me at a green light in North Park off Texas St and El Cajon. After his insistence I agreed to have my car towed there (which was free of charge btw). I was greeted by the owner Manuel (Manny) who let me know he'd give me a diagnosis of everything that was wrong with the car. Other shops were only looking provide temporary fixes which meant I'd come back to them and spending more. Manny called me the next day by lunch and explained the issues and gave me a bottom line price as to how he could solve all my problems at a reasonable cost! I couldn't believe it as I even went home to calculate the cost of parts and was blown away considering a job like this would take weeks for others, Manny said he needed just 3-4 days!! I agreed and the car was waiting for me on the third day. I started it up and it sounded brand new. Since then I've brought Manny some exhausts and an X-Pipe to put on my Z and he hooked me up with lifting the car and replace the mufflers from quads to duals. People who told me to give up on the car now compliment me and asked whereI took it! The car turns heads on the road. I recommend this shop and plan on bringing my car back if ever a problem comes up. No hesitation. Thanks Manny!

5
Japanese Carmasters

When I got home today I was determined to write a review for Japanese Car Masters -- even though I don't write many reviews. My battery light came on... stopped at the Battery store and they told me it was probably my alternator... went to Pep Boys & they told me it would be $600 to fix... I thought I could get home and make a decision later... but sure enough - on the 15 freeway all my lights started to flash - and I quickly pulled off the freeway before my car totally died. I felt so dumb! Called Geico - and they hooked me up with a tower, and ASAP towing come to get my car. ASAP offered to take me to this mechanic - and I thought, man - I have no choice... they'll know I'm desperate and are going to charge me an arm & a leg! When I met the owner, Manny - I thought, "This guy has an honest face". And I was just amazed at his straightforward help, honesty, good work - FAST - and the total bill came to only $390 - $210 less than PEP Boys. Anyway - it's hard to find an honest mechanic - and I couldn't be happier with how they saved the day for me today. You won't be sorry if you go to Manny's place - Japanese Car Masters. (I have no clue what the problem is with the 1 star folks - but the great reviews here are genuine - I'm sure.)

5
Japanese Carmasters

My car had a broken clutch and after calling around to all the places on yelp, I found these guys! They were super helpful in giving me a quote and actually sticking to it! They told me that my car would be fixed for "no more than $500" and they were true to their word. Mind you I only had some time towards the end of the day to make calls and actually called them around 5. The manager told me he would stay until 6:30 if I told them I would bring my car in. They arranged for a free tow (which showed up within the hour!) and got my car back to me in a few days! Best of all, they were honest and always answered my questions over the phone if I ever needed to reach them. I would definitely recommend. Oh, and the car drives great now!

5
Japanese Carmasters

These people are very nice! I had a problem with them a couple months ago and didn't think I would ever trust these people again but wow the new guy Larry is amazing! He contacted me this morning and he gave me my money back for what happened a couple months ago! I appreciate that! Also they offered a free oil change the next time I visit them. such amazing people! I highly recommend this place now that it's under new management! I'll be coming back for sure thanks for everything Larry!

5
Japanese Carmasters

I first came here b/c of an oil change Groupon that I got. My first experience here was quite positive. When I brought my car in for an oil change, they didn't try to get me to fix every little thing that was wrong with my car. I get it, I have an old car, it's not in the best shape, but every other car repair shop I have taken it to has given me a long list of repairs that were absolutely necessary. The guys here definitely let me know that there were some issues but were not pushy in any way. Fast forward to this past Labor day. Not only were they the only auto shop around that was open for business, but they were able to fix my overheating problems and have me back on the road that day. Even the tow truck driver (through my car insurance) said he always brings his car here and has never had a problem with them.

5
Japanese Carmasters

Found this place on Groupon !!! Very great deal on oil change , made an appointment & was out with in 30 minutes ... Will come back for future oil changes

5
Japanese Carmasters

We had great service here. We had an electrical thing fixed that other repair places told us they couldn't do it or it would cost $500. At Japanese Car masters- We were charged under $300. Then because of that, we came back in for our 100,000 mile check up/ "we are driving across the country better check our cars" check up. The guy recommended a few things per car. But he actually Kris Kringled us! He said, "This one needs new tires..etc, something something... But just go to a discount tire place. It'll be cheaper." Then he said, "Oh, you need a new air filter. But you can do that- Don't pay us to. It is simple." I loved that. That makes this place seem like really genuine people who aren't out there to cheat you. Refreshing! Also, the guy in charge at this place is totally friendly and funny. You feel like you are getting help from one of the guys from "Car Talk" on NPR.

5
Japanese Carmasters

Without warning my car died and then let out smoke from the engine --- bad sign. It was towed to Japanese Car Masters where they examined it and discovered a crack in the block (really really bad) which means I needed my entire engine replaced. They found a great price for a used engine and gave a fair quote for the labor. I even brought my mechanic uncle there to verify the problem and he agreed with everything JCM said. Ended up that Honda has a little known "extended warrenty" for this type of problem and replaced my engine at no cost. Although JCM didn't do the work, they were VERY professional, visibly showed me the problem, honest, and had great customer service. I will bring my car to them for all my repairs in the future. I'm officially a lifer!

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