5
Japanese Carmasters

After my car started making a strange noise, A friend recommended taking it to Japanese car masters. Jeff was so informative and most importantly HONEST. I felt confident leaving my car in his hands. After telling me I had a water pump leak, I was worried about a huge bill, but found his estimate to be incredibly reasonable! It took a day to fix, and I loved that he called me multiple times to give me updates and let me know when to pick it up. Thanks to Jeff and Japanese car masters for making a generally painful and expensive process simple and stress free! Will definitely be bringing my car back again, and recommending them to all my friends.

5
Japanese Carmasters

My Prius air conditioner wasn't blowing so I headed over to this spot after seeing some good reviews on here. Service was very friendly and fast! I was in and out of there in 90 minutes with a new blower motor and without the need for an appointment.

5
Japanese Carmasters

Amazing service, great staff, competitive prices. I am always hesitant to bring my cars in to repair shops, you've heard the horror stories: Horrible service, overcharged, tried to up sell, None of that occurred in the numerous times that I have brought my vehicle to Japanese. They have always treated me with the utmost respect, made me feel like a person not a moron who knows nothing about cars. Larry the manager, and manny the service tech told me upfront what the cost would be, ended up being a little cheaper, but, I would've paid the original quote I was that satisfied with the service, Definitely bringing my car back when needed. Japanese has earned a customer for life.

Thank you!

- Japanese Carmasters
5
Japanese Carmasters

They did a great job quickly and kept me informed the entire time. Went above and beyond. I would recommend this shop.

5
Japanese Carmasters

I am an independent auto broker with years of diagnostic and repair experience but I still need the professional services of a Professional auto repair shop. Jeff Arkin has that experience and delivers his service honestly and professionally. Jeff has always hit the mark on my vehicles, properly diagnosing them, properly servicing and repairing them and doing both at a reasonable cost. We all know how hard it is to find a good mechanic, Jeff's shop and experience will have you referring your friends and family to him. I trust him with everything from my work truck to my Porsche 911. Thanks Jeff!

5
Japanese Carmasters

Amazing customer service and price. You saved us not only $$ but more important the stress usually involved in getting any car repairs done. Your honesty and integrity are bar none. We really appreciate it. The Krasner family.

4
Japanese Carmasters

I took my 05 Honda here because I have been trying to get my car to pass the Smog Check for weeks. Because I recently had to reset my car's battery, the smog check monitor won't show the catalyst. I was told to "drive a certain way for a period of time" and I've attemped to do that but no luck. I finally was fed up and I took the suggestion of my guy at Smog Test Only Center (other side of the building) and took my car here to let the pros do it so I can submit my payment and get my registration renewed. I was able to speak to the guys and leave my car here for them to work on when i go to work. The guy straight up said it'll cost $85 to fix it without really knowing the exact issue. I thought the price is a bit steep per pop especially it's a matter of driving my car a certain way. I saw that they maybe drove it for 15 miles and was able to get the monitor to show up within an hour or two. While I was glad that my problem was gone, I feel as if this wasn't the job that worth the entire $85. The staff was friendly but I really wish this specific job was a bit cheaper, especially given the situation. I was able to return to my smog test place and finish the smog check with them. This was the most expensive year for registration and related fees for me! (and there was not even anything wrong with my car! Just mechanical issue on the monitor side) Good service and shop, but I'd recommend to come here for real issues on your cars. My cause wasn't worth the cost I paid.

5
Japanese Carmasters

I recently had my 125,000 mile service completed by Japanese car Masters. I was warmly greeted and was happy to find a very clean shop. Before the work was performed I was called and advised of the cost for all parts and labor. I gave the go ahead and when I picked up my car I was made to feel appreciated for the opportunity I extended to have my car serviced by Japanese Car Masters. Because of this wonderful service and the professional manner in which I was treated, I will continue to take my car there for further needs. Bobbi C.

5
Japanese Carmasters

Owner can fix anything in any car. Mr. Arkin will take the time to carefully discuss all your concerns in a friendly manner, see that the work is done properly, and give you the best deal in town. Highly recommended.

5
Japanese Carmasters

Japanese Car Masters hooked it up for me. Not only did they do a great job, but the owner is really cool. Great at relationship building and definitely someone who genuinely likes to serve the people of San Diego through his shop. Thanks Japanese Car Masters!

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