5
Japanese Carmasters

My car had a broken clutch and after calling around to all the places on yelp, I found these guys! They were super helpful in giving me a quote and actually sticking to it! They told me that my car would be fixed for "no more than $500" and they were true to their word. Mind you I only had some time towards the end of the day to make calls and actually called them around 5. The manager told me he would stay until 6:30 if I told them I would bring my car in. They arranged for a free tow (which showed up within the hour!) and got my car back to me in a few days! Best of all, they were honest and always answered my questions over the phone if I ever needed to reach them. I would definitely recommend. Oh, and the car drives great now!

5
Japanese Carmasters

These people are very nice! I had a problem with them a couple months ago and didn't think I would ever trust these people again but wow the new guy Larry is amazing! He contacted me this morning and he gave me my money back for what happened a couple months ago! I appreciate that! Also they offered a free oil change the next time I visit them. such amazing people! I highly recommend this place now that it's under new management! I'll be coming back for sure thanks for everything Larry!

5
Japanese Carmasters

I first came here b/c of an oil change Groupon that I got. My first experience here was quite positive. When I brought my car in for an oil change, they didn't try to get me to fix every little thing that was wrong with my car. I get it, I have an old car, it's not in the best shape, but every other car repair shop I have taken it to has given me a long list of repairs that were absolutely necessary. The guys here definitely let me know that there were some issues but were not pushy in any way. Fast forward to this past Labor day. Not only were they the only auto shop around that was open for business, but they were able to fix my overheating problems and have me back on the road that day. Even the tow truck driver (through my car insurance) said he always brings his car here and has never had a problem with them.

5
Japanese Carmasters

Found this place on Groupon !!! Very great deal on oil change , made an appointment & was out with in 30 minutes ... Will come back for future oil changes

5
Japanese Carmasters

We had great service here. We had an electrical thing fixed that other repair places told us they couldn't do it or it would cost $500. At Japanese Car masters- We were charged under $300. Then because of that, we came back in for our 100,000 mile check up/ "we are driving across the country better check our cars" check up. The guy recommended a few things per car. But he actually Kris Kringled us! He said, "This one needs new tires..etc, something something... But just go to a discount tire place. It'll be cheaper." Then he said, "Oh, you need a new air filter. But you can do that- Don't pay us to. It is simple." I loved that. That makes this place seem like really genuine people who aren't out there to cheat you. Refreshing! Also, the guy in charge at this place is totally friendly and funny. You feel like you are getting help from one of the guys from "Car Talk" on NPR.

5
Japanese Carmasters

Without warning my car died and then let out smoke from the engine --- bad sign. It was towed to Japanese Car Masters where they examined it and discovered a crack in the block (really really bad) which means I needed my entire engine replaced. They found a great price for a used engine and gave a fair quote for the labor. I even brought my mechanic uncle there to verify the problem and he agreed with everything JCM said. Ended up that Honda has a little known "extended warrenty" for this type of problem and replaced my engine at no cost. Although JCM didn't do the work, they were VERY professional, visibly showed me the problem, honest, and had great customer service. I will bring my car to them for all my repairs in the future. I'm officially a lifer!

5
Japanese Carmasters

Japanese Car Masters is one of the best, most honest mechanic shops I've ever dealt with. I lived in San Diego until 2006 and found them through a coworker's recommendation. The first time I went there it was for a 1994 Nissan that kept hesitating/jumping a few times a day. A couple of other mechanics could not figure out what the problem was, but Sam (the owner at the time) figured it out and fixed it within two hours. Since then, I owned one other car (a new Civic) and always took it to Andy (Sam's successor and protege) for both regular maintenance and the occasional hiccup. They required an appointment (usually available the next morning), and drove me to work after I dropped off my car. For most work, the car was ready by evening. Their service was always top-notch and fairly priced, including a discount on oil changes when I took my own quarts of synthetic oil.

5
Japanese Carmasters

Good service! I had a very pleasant experience with this business. Even though my car is not a japanese car (it's a Hyundai) they did an excellent job fixing it. Prior to taking my car here, I had left it at the Hyundai dealership for 2 weeks, and in all that time, they couldn't figure out what was wrong with it. A little while later, my car happened to break down near JCM. They had the problem figured out within a couple of hours and the work completed in one day! Amazing! And the price they gave me was very reasonable. I would definitely return again if I need more work done to my car in the future.

5
Japanese Carmasters

My 2004 Audi A4 1.8T Quattro decided to stop at an intersection around 6:30 pm. ASAP Towing picked up my car within 30 minutes and recommended I send my car to Japanese Car Masters. I am going to be honest, I was very skeptical because I usually only have my car serviced at Audi repair shops. To my pleasant surprise, even though it was after hours, a mechanic still at the shop, took my car in and said that they would run tests to diagnose my car in the morning. I received a phone call the next day that my car needed a new fuel pump and filter. Amazingly, they went right to work and had my Audi ready by 4 o'clock that day! Larry (the owner or at least the manager) and Alex (the mechanic) put my mind at ease that genuine German parts were being put into my car (they even saved my old parts to show me why the part had failed and gave me recommendations for maintaining the fuel pump!) From the beginning, I felt comfortable that this repair shop was not "trying to pull a fast one" or make me overpay for services or parts that I did not need. The entire staff was honest and straightforward about what repairs needed to be done. They quoted me a price and after I told them that the Audi repair shop had quoted lower because of a one time discount and a coupon I had, Larry matched the price. **DISCLAIMER: I received a discount for my service, but I am guessing that there are some types of repairs that the shop may not or cannot discount for whatever reason. I just wanted to mention this kind act so a skeptic of the shop knows that they do not charge ridiculous prices or overcharge you!** DO NOT let the name throw you off! They specialize and deal with all types of cars, I saw both a BMW and Mercedes being serviced while my Audi was being fixed. Overall I had a wonderful, fast, pleasant, fair experience with Japanese Car Masters and would highly recommend this shop to any one of my friends or family and to any YELP reader that is in search of a quality repair shop!

5
Japanese Carmasters

these guys worked effortlessly on my jeep. i was towed, and the guy that towed my car took me to them, i was very skeptical because i thought that he was just sending me there because he knew them and they had some kind of deal going on, but i couldnt have been more happier. they are very personable, and some nights would stay late just to put some extra hours in on my car. i had to get a new engine, and they showed me what was wrong with my old one, and how to really take care of my new one. They were great to work with, and i will for sure bring my car back to them with anything!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Japanese Carmasters (858) 586-0222 For Assistance.