5
Japanese Carmasters

Nothing but rave reviews about JCM! My Mother's Hybrid SUV had not been driven for months to the point where it would not even start. We were told by other folks that the hybrid battery needed replacement to the tune of several thousands of dollars. By google luck I came across JCM and, based on so many positive reviews, I decided to reach out to them for another opinion. From my first phone conversation with Jeff, I was put at ease with his knowledge of hybrid car repairs and the time he took to listen to my concerns. He suggested a very reasonably priced diagnostic service before I committed to the high costs I had been quoted. Despite the challenges of working on limited shop hours with a limited crew due to COVID-19 restrictions, Jeff and his team not only fit me into a last minute schedule, they stayed past closing time to wait for the tow truck to drop my car. Jeff called me with updates throughout the diagnostic tests and , provided me with a thorough report of the findings on the car. Lo and behold, the hybrid battery was fine and not only did the JCM crew work out other mechanical issues to get the car road ready, Jeff went above and beyond to arrange a my request for a detailing service so the car came back looking 110% better than when I had brought it in for repairs. Now, at a fraction of the costs and in a fraction of the time I was being quoted, I feel confident that the car is road worthy for my upcoming long trip. Thank you Jeff and JCM for your attention, your work ethic, your workmanship and your reasonable rates. This was the most painless car repair experience I have had and I will be coming back for my other car needs!

Kelly, Thank you for bringing in your moms Lexus for repairs, we appreciate your rave review and for trusting us with repairs and look forward to working with you in the future!

- Japanese Carmasters
5
Japanese Carmasters

I was greeted with a welcome smile by April as I brought in my 2012 Infiniti QX56 for repair. I explained the issues/problems I was having with the vehicle. Jeff explained and gave me advise on what to do. April and Jeff made me feel comfortable and knowing that I trust their service. So, I agreed to having my 2012 Infiniti QX56 repaired. During the time my vehicle was being repaired, April called me to update of what the status of repair and when to pick up my vehicle. Finally, I picked up my vehicle at the time promised. My vehicle issues were resolved. My experience with Japanese Car Masters was fantastic, price was reasonable especially customer service was great! I highly recommend Japanese Car Masters. 👍👍⭐️⭐️⭐️⭐️⭐️

Hooray! We love to hear this!! Thanks for the fantastic review, Jeff and Mary!

- Japanese Carmasters
5
Japanese Carmasters

I've gone to JCM for every car need and whim for years and I will never go anywhere else.

Thank you for your loyalty, Kennedy! We appreciate your business!

- Japanese Carmasters
5
Japanese Carmasters

impressed by quality of service and overall experience

Thanks so much for the fantastic review!! We appreciate your business!

- Japanese Carmasters
5
Japanese Carmasters

I highly recommend JCM Japanese Carmasters. They are professional. Their work is reliable, efficient and I am positive and confident with their opinions.

Wow! We really love the good news you share about our shop, Hakima! Thank you for the 5-stars!

- Japanese Carmasters
5
Japanese Carmasters

The service is proffetional and welcoming. Highly recommande for you any car issue.

Hakima, thanks so much for your candid review, and the 5-stars. We appreciate you trusting us with your Audi.

- Japanese Carmasters
5
Japanese Carmasters

Fast and friendly!

5
Japanese Carmasters

Honest and knowledgeable owner and staff, excellent customer service.

Lynn, thanks for trusting us with your Kia, we appreciate your business and your 5-star review!

- Japanese Carmasters
5
Japanese Carmasters

Great service for my truck and great technology sending me pictures of any issues in question. Everyone there is personable and helpful, not pushy. JCM is the only place I take my truck for service.

Mark, we love to see you and your truck come in for service through our shop. Thanks for placing your trust in us.

- Japanese Carmasters
5
Japanese Carmasters

Always amazing here!!!

Thanks for trusting us with your vehicles, Marie and Sonya. We appreciate your continued support and the 5-stars!

- Japanese Carmasters
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